Frequently Asked Questions

FAQs Shortcodes

You can show the faqs with Porto FAQs shortcodes.


Top Queries

We strive to deliver products purchased from us in excellent condition and in the fastest time possible. Though as we deliver “Make in India” Products to 82 Countries sometimes our all units overflow & the item might get delayed a couple of days.

From 1st December, 2017 we are starting new units & partnering with new Dealers to get all the orders Delivered more instantly.

Returns are applicable if you received any wrong/ damaged product from us. In that case send us the request within 3 days of receiving product at support@kanicoboards.com with order details or give us a call at +91-9565969696.

After the request is received we ask for replacement or refund. In case of replacement we share new Order Number & dispatch the products & in case of refund you can check our refund policy.

Yes. If you return the product the applicable GST/VAT amount will also be refunded at the time of return initiation. However no refunds of GST/VAT shall be made in relation to shipping charges collected from the consumer under our shipping policy.

GST is a single tax on the supply of goods and services that is levied on every value addition (through production and services) and is included to the product’s sale price. GST has to borne/paid by the ultimate consumer of the product or service. If your order is fulfilled on or after July 1st 2017, GST will be applicable on your orders. GST subsumes all other taxes like Excise duty, VAT, Entry tax etc.

In case payment fails through Online Payment Gateways (CCAvenue, Instamojo, PayU) you can retry once ensuring that the information entered is accurate & also sometimes the server do not respond of some specific banks at the moment so please try any other gateway among the three.

If there is any issue with the Bank Details received from our end you can give us a call at +91-9565969696 for instant support.

No, our Company (Right Belief Paper & Stationers Private Limited) is Registered under Digital India Initiative so we do not have option for COD.


Payments

We strive to deliver products purchased from us in excellent condition and in the fastest time possible. Though as we deliver “Make in India” Products to 82 Countries sometimes our all units overflow & the item might get delayed a couple of days.

From 1st December, 2017 we are starting new units & partnering with new Dealers to get all the orders Delivered more instantly.

Returns are applicable if you received any wrong/ damaged product from us. In that case send us the request within 3 days of receiving product at support@kanicoboards.com with order details or give us a call at +91-9565969696.

After the request is received we ask for replacement or refund. In case of replacement we share new Order Number & dispatch the products & in case of refund you can check our refund policy.

Yes. If you return the product the applicable GST/VAT amount will also be refunded at the time of return initiation. However no refunds of GST/VAT shall be made in relation to shipping charges collected from the consumer under our shipping policy.

GST is a single tax on the supply of goods and services that is levied on every value addition (through production and services) and is included to the product’s sale price. GST has to borne/paid by the ultimate consumer of the product or service. If your order is fulfilled on or after July 1st 2017, GST will be applicable on your orders. GST subsumes all other taxes like Excise duty, VAT, Entry tax etc.

In case payment fails through Online Payment Gateways (CCAvenue, Instamojo, PayU) you can retry once ensuring that the information entered is accurate & also sometimes the server do not respond of some specific banks at the moment so please try any other gateway among the three.

If there is any issue with the Bank Details received from our end you can give us a call at +91-9565969696 for instant support.

No, our Company (Right Belief Paper & Stationers Private Limited) is Registered under Digital India Initiative so we do not have option for COD.


Order Cancellations

We strive to deliver products purchased from us in excellent condition and in the fastest time possible. Though as we deliver “Make in India” Products to 82 Countries sometimes our all units overflow & the item might get delayed a couple of days.

From 1st December, 2017 we are starting new units & partnering with new Dealers to get all the orders Delivered more instantly.

Returns are applicable if you received any wrong/ damaged product from us. In that case send us the request within 3 days of receiving product at support@kanicoboards.com with order details or give us a call at +91-9565969696.

After the request is received we ask for replacement or refund. In case of replacement we share new Order Number & dispatch the products & in case of refund you can check our refund policy.

Yes. If you return the product the applicable GST/VAT amount will also be refunded at the time of return initiation. However no refunds of GST/VAT shall be made in relation to shipping charges collected from the consumer under our shipping policy.

GST is a single tax on the supply of goods and services that is levied on every value addition (through production and services) and is included to the product’s sale price. GST has to borne/paid by the ultimate consumer of the product or service. If your order is fulfilled on or after July 1st 2017, GST will be applicable on your orders. GST subsumes all other taxes like Excise duty, VAT, Entry tax etc.

In case payment fails through Online Payment Gateways (CCAvenue, Instamojo, PayU) you can retry once ensuring that the information entered is accurate & also sometimes the server do not respond of some specific banks at the moment so please try any other gateway among the three.

If there is any issue with the Bank Details received from our end you can give us a call at +91-9565969696 for instant support.

No, our Company (Right Belief Paper & Stationers Private Limited) is Registered under Digital India Initiative so we do not have option for COD.


Returns & Refunds

We strive to deliver products purchased from us in excellent condition and in the fastest time possible. Though as we deliver “Make in India” Products to 82 Countries sometimes our all units overflow & the item might get delayed a couple of days.

From 1st December, 2017 we are starting new units & partnering with new Dealers to get all the orders Delivered more instantly.

Returns are applicable if you received any wrong/ damaged product from us. In that case send us the request within 3 days of receiving product at support@kanicoboards.com with order details or give us a call at +91-9565969696.

After the request is received we ask for replacement or refund. In case of replacement we share new Order Number & dispatch the products & in case of refund you can check our refund policy.

Yes. If you return the product the applicable GST/VAT amount will also be refunded at the time of return initiation. However no refunds of GST/VAT shall be made in relation to shipping charges collected from the consumer under our shipping policy.

GST is a single tax on the supply of goods and services that is levied on every value addition (through production and services) and is included to the product’s sale price. GST has to borne/paid by the ultimate consumer of the product or service. If your order is fulfilled on or after July 1st 2017, GST will be applicable on your orders. GST subsumes all other taxes like Excise duty, VAT, Entry tax etc.

In case payment fails through Online Payment Gateways (CCAvenue, Instamojo, PayU) you can retry once ensuring that the information entered is accurate & also sometimes the server do not respond of some specific banks at the moment so please try any other gateway among the three.

If there is any issue with the Bank Details received from our end you can give us a call at +91-9565969696 for instant support.

No, our Company (Right Belief Paper & Stationers Private Limited) is Registered under Digital India Initiative so we do not have option for COD.


Shipping & Tracking

We strive to deliver products purchased from us in excellent condition and in the fastest time possible. Though as we deliver “Make in India” Products to 82 Countries sometimes our all units overflow & the item might get delayed a couple of days.

From 1st December, 2017 we are starting new units & partnering with new Dealers to get all the orders Delivered more instantly.

Returns are applicable if you received any wrong/ damaged product from us. In that case send us the request within 3 days of receiving product at support@kanicoboards.com with order details or give us a call at +91-9565969696.

After the request is received we ask for replacement or refund. In case of replacement we share new Order Number & dispatch the products & in case of refund you can check our refund policy.

Yes. If you return the product the applicable GST/VAT amount will also be refunded at the time of return initiation. However no refunds of GST/VAT shall be made in relation to shipping charges collected from the consumer under our shipping policy.

GST is a single tax on the supply of goods and services that is levied on every value addition (through production and services) and is included to the product’s sale price. GST has to borne/paid by the ultimate consumer of the product or service. If your order is fulfilled on or after July 1st 2017, GST will be applicable on your orders. GST subsumes all other taxes like Excise duty, VAT, Entry tax etc.

In case payment fails through Online Payment Gateways (CCAvenue, Instamojo, PayU) you can retry once ensuring that the information entered is accurate & also sometimes the server do not respond of some specific banks at the moment so please try any other gateway among the three.

If there is any issue with the Bank Details received from our end you can give us a call at +91-9565969696 for instant support.

No, our Company (Right Belief Paper & Stationers Private Limited) is Registered under Digital India Initiative so we do not have option for COD.